Business Relationship Associate

The Business Relationship Associate at CRC Transport LLC is tasked with strengthening and nurturing our relationships with clients, customers, and carrier partners.

If you're a proactive, detail-oriented professional with exemplary communication skills, this position might be a perfect match for you.

Key Responsibilities:

  • Proactively identify and pursue new business leads and opportunities.
  • Cultivate and maintain excellent relationships with new and existing customers through exceptional communication.
  • Liaise with customers to enhance or support our freight offerings.
  • Oversee various aspects of carrier management, including vetting and load distribution.
  • Collaborate with the brokerage team to manage and input information into company systems.
  • Produce detailed and accurate reports related to business development and brokerage activities.
  • Assist in various tasks across the Business Development department, ranging from new business acquisition to customer integration.
  • Manage inbound calls, ensuring exemplary customer service.
  • Redirect calls to appropriate departments when necessary.
  • Facilitate smooth communication across all company departments to bolster departmental activities.


  • Superior customer service skills.
  • Ability to juggle multiple tasks and adapt to shifting priorities.
  • Solid understanding of the vehicle logistics domain, including new car and aftermarket segments.
  • Proficiency in Microsoft Office Suite; familiarity with TMW is an advantage.
  • Acute attention to detail and a track record of accurate information management.
  • Strong analytical and problem-solving skills.
  • Forecasting capabilities, with an emphasis on predicting future trends.
  • Proactive, independent, and organized.
  • Excellent interpersonal skills, particularly for fostering relationships.
  • Effective communication skills, encompassing oral, written, and listening abilities.

Ready to join our team?

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