Privacy Policy
We at CRC Transport, LLC / CRC Logistics, LLC have created this privacy policy to demonstrate our commitment to protecting your personal information and informing you about how we handle it.
This Policy applies to:
(a) information we collect from when you are on this website;
(b) information collected in email, text, and other electronic messages between you and this website;
(c) any information we collect when you interact with our advertising and applications on third-party websites and services;
(d)Information we receive during the online payments
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this website, you agree to this Policy. This Policy may change from time to time. Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. The date of last modification will be visible at the top of the Policy.
Age Restrictions:
We restrict use of our website to individuals aged eighteen and below. Therefore, please note that nowhere on the website do we knowingly collect or maintain personal information from children under the age of eighteen. If you become aware that personal data about a person under the age of eighteen has been provided to us, please immediately contact us using the details below.
Third-Party Content and Links:
The website may include content or links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Marketing Communications
By submitting your application, you are opting in to receive Company’s marketing emails or messages. These periodic marketing messages can be either text messages or emails and will include, but not be limited to, general business updates, banner ads or special offers, promotional materials, newsletters, information, or special event information. In order to stop receiving marketing communications, follow the instructions provided on the website or in the email.
Information We Collect About You and How We Collect It
We may collect, use, store and transfer several different types of information from and about users of our website, including information: by which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted or otherwise individually known online or offline (“Personal Information”); and/or that is about you but does not individually identify you, such as race, age, or gender.
Like most websites, each time you visit our website, we will automatically collect your IP address. In order to administer and optimize the website for you, we use your IP address to help identify you and gather general demographic information about you.
We collect the following types of information:
Personal Information: Name, contact details (such as email address and phone number), billing and shipping addresses, driver’s license information, and other identifying details you provide.
Payment Information: Records of payments made, including amounts, dates, and methods of payment.
Service Usage Information: Details about the services you use, including vehicle information, pickup and delivery locations, and communication history with our team.
Technical Information: IP addresses, browser types, and device identifiers collected through cookies and other tracking technologies.
Information collected through your communications with us, including those through email, comments posted on our third-party pages (such as Facebook, Instagram, or other social media pages), or messages you sent us through those social media services. Information collected through third-party social networking sites. In the event you connect our website to a third-party social networking site or other similar application, you permit us to access and use information about you that is made available to us through or from that site or application. By using or linking our website through or with the social media site, you authorize us to collect, store, retain and use, in accordance with this Policy, any and all of your information that we have obtained from the site. You acknowledge and agree that we are not responsible for, and have no control over, any applicable privacy settings on any social networking site. Information about your location through GPS, wi-fi, or other methods in order to obtain your location. We may also approximate your location through your IP address.
We use the information we collect to:
Provide Services: Process your orders, schedule pickups and deliveries, and communicate with you about your service requests.
Payment Processing: Process payments, handle reimbursements, and manage chargebacks and cancellations.
Customer Support: Address your inquiries, resolve issues, and offer support for our services.
Improve Our Services: Analyze usage patterns to enhance our services, develop new features, and ensure a smooth user experience.
Compliance: Comply with legal obligations, enforce our terms of service, and protect our rights and property.
Payment Processing and Financial Information
Payment Information: We process but do not store your payment information to complete transactions. Your payment details are encrypted and securely transmitted to our payment processors.
Reimbursements and Chargebacks: In case of overpayment, service errors, or disputes, we may process reimbursements or handle chargebacks according to our terms and conditions.
Cancellation Policy: Our cancellation policy outlines the conditions under which you can cancel a service and the process for receiving a refund. Please refer to your service agreement for specific details.
Data Collection and Tracking
We use various technologies to track information:
Cookies: We use cookies to enhance your experience on our website, such as by remembering your preferences and enabling certain features.
Analytics: We use analytics tools to monitor website usage and performance to improve our services.
Log Files: Our servers automatically collect and store log files that record details about your interactions with our website, including your IP address, device information, and browsing activity.
Data Protection and Security
We take the security of your data seriously and implement several measures to protect your information
Access Control: Access to personal and payment information is restricted to authorized personnel only.
Data Retention: We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Third-Party Security: We work with reputable third-party service providers who comply with strict security standards to process your payments and store your data.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party vendors who assist us with payment processing, data storage, and service delivery.
Legal Obligations: Authorities or legal entities if required by law or to protect our rights and interests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction.
Your Rights
You have the right to:
Access: Request access to the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to certain legal obligations.
Opt-Out: Opt-out of certain data collection practices, such as cookies or marketing communications.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Acknowledgment
By using our services or making payments through our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
CRC Transport, LLC / CRC Logistics, LLC
Email: dispatch@crctransport.us, hotline@crctransport.us
Phone: +1 (850) 254 – 0865